After June 26th, 2024, the use of Clever Library as a rostering method for Lalilo will be discontinued. Users who currently roster their classes via Clever will not be able to access Lalilo via Clever anymore. Please click here to see how to set things up so you can keep using Lalilo without Clever after this date: How to keep using Lalilo after Clever rostering becomes unavailable (June 26th, 2024).
On Lalilo, are your students synced with Clever?
When your class is synced with Clever:
- You will see a blue "C" logo
below your class.
- You will see a "Re-sync students" blue button in your student list.
⚠️ Co-teachers will not see the "Re-sync" button. If you are a co-teacher, you will see the "C" logo next to the class.
If some students are not synced with Clever yet, you will see three vertical dots next to their name (for example, in the image above, "Lilo Demo" is a fake student, therefore not synced with Clever). For more information, see Syncing my class with Clever.
Your Lalilo list of students is synced with Clever, and yet they can't log in
- Make sure your students are logged in to their Clever portal.
- Have the student select My Class Page.
- Have the student select the Lalilo icon.
- The student should now see the Lalilo journey map, without having to enter any credentials.
If they are asked for credentials and/or asked to install a browser extension, please check that you are not using "Saved password." Students should log in to Lalilo via the steps outlined above and not Saved passwords.
If you need further information, feel free to submit a Support ticket.